Privacy Policy
AdMuse Agency, operating AdMuse Marketing Club ("we," "our," or "us"), respects your privacy and is committed to handling your personal information responsibly.
This Privacy Policy explains how we collect, use, share, and protect information when you visit admuseagency.com , create an account, purchase a membership, or access our digital template library.
1. Information We Collect
We may collect the following information:
- Account Information: Your name, email address, username, and information you provide when registering or updating your account.
- Membership Information: Your membership level, subscription status, purchase history, billing history, and applicable renewal or cancellation information.
- Payment Information: Billing information and limited payment details provided by our payment processor. We do not directly collect or store complete payment card numbers on our website.
- Website Usage Information: IP address, browser type, device information, login activity, and other technical information necessary for website operation and security.
- Download Activity: Information about digital resources accessed or downloaded through your membership.
- Communications: Information you provide when contacting our support team or submitting a form.
2. How We Use Your Information
We use personal information to:
- Create and manage your membership account.
- Process subscriptions and payments.
- Provide access to membership benefits and digital templates.
- Send membership confirmations, payment receipts, renewal notices, and important account notifications.
- Respond to customer support requests.
- Maintain website security and prevent unauthorized access.
- Improve our website, services, and customer experience.
- Comply with applicable legal, accounting, and tax requirements.
If we offer promotional emails, we will provide applicable subscription preferences and unsubscribe options.
3. Payments and Subscriptions
Membership payments are processed through Stripe when our paid subscription service is activated.
Stripe processes payment information according to its own privacy practices and security standards.
We may receive limited information from Stripe, including transaction status, payment confirmation, payment method details, and subscription information necessary to manage your membership.
For more information, visit Stripe Privacy Policy .
4. Cookies and Website Analytics
Our website uses cookies and similar technologies necessary for account login, authentication, website functionality, and security.
Additional cookies or tracking technologies may be used for website analytics or performance measurement if those services are enabled.
Where required by applicable law, we will provide appropriate information and consent choices for non-essential cookies.
You can manage certain cookies through your browser settings. Disabling necessary cookies may prevent membership features from functioning properly.
5. Third-Party Service Providers
We use service providers to operate AdMuse Marketing Club, which may include:
- Hostinger: Website hosting and related infrastructure.
- Paid Memberships Pro: Membership management functionality within our WordPress website.
- Stripe: Payment processing and subscription billing.
- Email service providers: Delivery of account notifications, receipts, and customer communications.
- Google services: Website analytics and performance tools, where enabled.
These services may process information necessary to provide their respective functions. Their use of personal information is also governed by applicable contractual terms and privacy policies.
6. Digital Templates and External Platforms
Our digital template library may provide access to templates and resources hosted or edited using third-party platforms, including Canva and Google Sheets.
When you open a template or access an external service, that platform may collect information under its own privacy policy.
We encourage you to review the privacy terms of those services before using them.
7. Data Retention
We retain account and membership information for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, comply with applicable laws, and enforce our agreements.
Certain transaction records may be retained after membership cancellation where required for accounting, tax, legal, or fraud-prevention purposes.
You may contact us to request information about the personal data we retain.
8. Data Security
We use reasonable technical and organizational measures intended to protect personal information from unauthorized access, disclosure, alteration, or loss.
However, no online system or method of electronic transmission can be guaranteed to be completely secure.
We encourage members to use strong passwords and keep their login credentials confidential.
9. Your Privacy Rights
Depending on your location and applicable law, you may have rights to request access to, correction of, or deletion of certain personal information.
You may also have rights concerning the use or disclosure of your information.
To submit a privacy request, contact us at: hello@admuseagency.com .
We may need to verify your identity before fulfilling certain requests. Some information may need to be retained to meet legal obligations.
10. Children's Privacy
AdMuse Marketing Club is intended for adults and real estate professionals. Our services are not directed to children under 18.
We do not knowingly solicit personal information from children.
11. International Visitors
Our website is operated from the United States, and information may be processed in the United States or other locations where our service providers operate.
Where applicable, we will handle international data transfers in accordance with relevant legal requirements.
12. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes to our services, technology, or legal obligations.
Any updates will be posted on this page with a revised "Last Updated" date.
Where required, we will provide additional notice of material changes.